Privacy Policy
How EtsyScope collects, uses, stores, and protects account data, tool activity, reports, billing records, and support information.
Privacy at a glance
Clear data practices for your EtsyScope workspace
This summary is provided for readability. The full policy below explains the same practices in more detail.
1. Information we collect
Account and profile details
When you create an account, we may collect your email address, name, country, timezone, onboarding answers, profile settings, plan status, and communication preferences.
Tool activity and saved work
When you run EtsyScope tools, we store the inputs you provide, normalized inputs, generated results, saved reports, workflow progress, usage counters, cache status, run history, timestamps, tool status, and error details when needed.
Etsy shop, listing, and keyword context
If you enter an Etsy shop, listing, keyword, or URL, we may retrieve public marketplace information needed for the requested tool. This can include listing titles, images, tags, prices, reviews, favorites, shipping details, policies, shop profile information, and similar public data.
Billing, support, and quote requests
If you upgrade, request support, or submit a managed ranking quote, we may collect plan records, receipt history, selected listings, service goals, contact details, support messages, admin notes, and request status history.
Technical and security data
We may collect IP address, browser, device, page, referrer, session, performance, error, and security logs to keep EtsyScope reliable, debug issues, prevent abuse, and improve the product.
2. How we use information
- Provide tool results, saved reports, history, workflows, and dashboard views.
- Personalize onboarding, account preferences, and product recommendations.
- Apply plan access, usage limits, Pro-only rules, and billing status.
- Process subscriptions, renewals, receipts, support requests, and managed quote requests.
- Send account, product, usage, rank movement, billing, and support emails.
- Monitor errors, improve performance, prevent misuse, and secure the platform.
- Comply with legal, tax, accounting, fraud-prevention, and security obligations.
3. Providers and AI features
External service providers
EtsyScope may use third-party providers for hosting, authentication, database storage, payments, email delivery, analytics, keyword intelligence, AI generation, image processing, and marketplace data retrieval.
AI-generated recommendations
Some tools generate titles, descriptions, tags, recommendations, summaries, or image suggestions. We send only the information reasonably needed to complete the requested action. Generated output should be reviewed by you before publishing or using it in your shop.
6. Data retention
How long we keep data
We keep account, report, workflow, billing, support, quote request, and usage information for as long as needed to provide the service, meet legal obligations, resolve disputes, prevent abuse, and maintain accurate business records.
Deletion requests
You can contact support to request deletion of account data. Some records may be retained where required for security, legal, tax, fraud-prevention, or accounting reasons.
7. Your choices
- Update account details and email preferences from your account page where available.
- Unsubscribe from optional emails using the unsubscribe link.
- Delete saved reports where the product allows it.
- Contact support to request access, correction, export, or deletion of personal information.
8. Security, children, and international use
Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No online service can guarantee absolute security, so you should use a strong password and protect your account access.
Children
EtsyScope is not intended for children under 13, and we do not knowingly collect personal information from children.
International processing
Your information may be processed in countries other than where you live, depending on where EtsyScope and its providers operate.
9. Etsy relationship
Independent platform
EtsyScope is independent and is not endorsed by, certified by, or affiliated with Etsy, Inc. Etsy is a trademark of Etsy, Inc.
10. Contact
Privacy questions
Questions about this Privacy Policy can be sent to support@etscope.com or submitted through the support page.